Deleting a Registered User

You can delete a registered end user from the RDC program as needed.

Note: You cannot delete a user record if:

• there are pending deposits on the account

• there are deposits outstanding on the Deposit Review tab for this account

• the end user has scanned checks for this account within the past eighteen (18) months

Delete User

• Locate the user record by entering the User Number and clicking on the FIND USER button, or 

  Figure 1

   

• Search by user name. Enter either the end users first name, last name, full name (first name and last name), or enter at least two characters of the first or last name, then click the Find User buttonFind User button  next to the Search by User Name field. The first match will appear under Matches:. Any additional matches to your search criteria will be displayed in the dropdown list.

   

  

  Figure 2

   

• The user record will appear. Click the DELETE USER button on the bottom right of the Users screen. A delete confirmation will display, similar to Figure 3 below.

   

  

  Figure 3

   

• Click DELETE to continue. The User Deleted window displays, similar to Figure 4 below.  The end user is deleted and can no longer access RDC.

   

  

  Figure 4