Troubleshooting

If you do not install a Vertifi Certificate Authority Certificate, you will experience errors and problems when downloading the VCAT and VSAT applications.

 

You may experience any of the following issues when working with the Application Downloads tab.

 

Unknown Publisher Upon Downloading VCAT and VSAT

If you attempt to download either the VCAT or VSAT application before the Vertifi Certificate Authority Certificate is installed, you will receive an error indicating that software publisher is unknown.

 

 

To correct this situation, click Don't Install in the error message and download and install the Vertifi Certificate Authority Certificate. Re-launch the VCAT or VSAT installer.